Legal

Privacy Policy

Last updated: February 2026

ShieldBridge Technologies is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website or engage our cybersecurity and compliance services. By using our services, you consent to the practices described in this policy.

01Overview

ShieldBridge Technologies ("we", "us", or "our") operates as a cybersecurity and compliance consulting firm based in Chennai, India. As a security-focused organisation, we hold data protection to the highest standard — consistent with the principles we advise our clients to follow.

This policy applies to all personal data collected through our website, consultation requests, client engagements, and any other interactions with ShieldBridge Technologies.

02Data We Collect

We collect personal information only when necessary and only to the extent required to deliver our services. This may include:

  • Contact information such as your name, email address, phone number, and company name — provided when you submit an enquiry or engage our services
  • Professional information such as your job title, industry, and organisational size — to tailor our services appropriately
  • Technical data such as IP address, browser type, and pages visited — collected automatically when you access our website
  • Engagement data including information shared during the course of a consulting project — collected only as necessary for service delivery
  • Communication records including emails and messages exchanged with our team

03How We Use Your Data

We use the personal information we collect for the following purposes:

  • To respond to your enquiries and provide requested consultations
  • To deliver and manage cybersecurity and compliance engagements
  • To send service-related communications, updates, and reports
  • To improve our website, services, and client experience
  • To comply with applicable legal and regulatory obligations
  • To detect, prevent, and address security incidents or fraudulent activity

We will never sell your personal data or use it for unsolicited marketing without your explicit consent.

04Data Sharing

ShieldBridge Technologies does not sell, rent, or trade your personal information. We may share data in limited circumstances:

  • With trusted service providers (e.g. cloud hosting, email platforms) who assist in our operations — bound by strict confidentiality obligations
  • With regulatory or law enforcement authorities when required by applicable law
  • In the event of a merger, acquisition, or business transfer — where you will be notified in advance

Any third party that processes data on our behalf is carefully vetted and contractually required to maintain security standards consistent with our own.

05Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Specifically:

  • Enquiry and contact data is retained for up to 24 months from last contact
  • Client engagement data is retained for a minimum of 5 years to meet legal and regulatory requirements
  • Website analytics data is retained in anonymised form indefinitely

Upon expiry of the applicable retention period, data is securely deleted or anonymised.

06Security

As a cybersecurity firm, we apply rigorous technical and organisational controls to protect your data. These include encrypted data transmission (TLS), access controls and role-based permissions, regular security assessments of our own infrastructure, and staff training on data protection practices.

While we take every reasonable precaution, no system is entirely immune to risk. In the unlikely event of a data breach that affects your personal information, we will notify you in accordance with applicable law.

07Your Rights

Depending on your location and applicable privacy law, you may have the following rights regarding your personal data:

AccessRequest a copy of data we hold about you
CorrectionRequest correction of inaccurate data
DeletionRequest erasure of your personal data
PortabilityReceive your data in a portable format
ObjectionObject to processing of your data
RestrictionRequest restriction of data processing

To exercise any of these rights, please contact us at privacy@shieldbridge.com. We will respond within 30 days.

08Cookies

Our website uses essential cookies to ensure basic functionality and a small number of analytics cookies to understand how visitors use our site. We do not use advertising or tracking cookies.

  • Essential cookies — required for the website to function; cannot be disabled
  • Analytics cookies — help us understand page performance and visitor behaviour in anonymised form

You can control cookie preferences through your browser settings at any time. Disabling analytics cookies will not affect your experience on our site.

09Third-Party Links

Our website may contain links to third-party websites for reference purposes. ShieldBridge Technologies is not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10Children's Privacy

Our services are intended for business professionals and organisations. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete it.

11Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the "Last updated" date at the top of this page. For significant changes, we will provide more prominent notice.

Continued use of our services after any changes constitutes your acceptance of the updated policy.